Track Your Sample
I've Sent My Hair Sample
Your sample is currently en-route to us… it can take up to ten working days to reach us here at the testing facility.
Once received, you will be sent an auto-generated email advising of its arrival.
Please keep an eye out for this email.
If it has been over the allotted ten days, please use the Contact Us tab, and one of our experts will be able to help further.
Hair Sample Received
Your sample has been received and has entered the testing process.
If you have paid for the expedited service, please allow forty-eight working hours to receive your results via email.
If you have the standard service, your results will be sent in seventy-two working hours. If it has been over the allotted time, please use the Contact Us tab and one of our experts will be able to help further.
